Professional Service

Massage Works provides sports massage therapy and related treatments as a professional service. While our Level 5 qualified therapist strives to deliver the highest standard of care, we wish to clarify the following points regarding our services:

Not Medical Treatment

The massage therapy services provided by Massage Works are not intended to replace proper medical treatment. Our therapies should be considered complementary to, rather than a replacement for, conventional medical care. We do not diagnose, prescribe medication, or treat medical conditions.

Results Not Guaranteed

While many clients experience significant relief and improvement through our massage therapy services, we cannot guarantee specific results. Each individual’s body responds differently to treatment, and outcomes may vary based on numerous factors including but not limited to: overall health, pre-existing conditions, lifestyle, compliance with aftercare advice, and individual physiology.

Health Conditions

It is the client’s responsibility to disclose all relevant health information, including medical conditions, medications, recent injuries, surgeries, or any other health concerns that might affect treatment. Failure to provide complete and accurate information may result in inappropriate treatment and potential adverse effects.

Potential Risks

Sports massage therapy and deep tissue work may cause some temporary discomfort, soreness, or bruising. While these effects typically subside within 24-48 hours, they are a normal part of the therapeutic process. Should you experience severe or prolonged discomfort following treatment, please contact both our office and an appropriate healthcare provider.

Liability Limitation

Massage Works and its therapists shall not be held liable for any adverse reactions, injuries, or aggravation of pre-existing conditions that may occur as a result of services provided, except in cases of gross negligence or intentional misconduct.

Professional Boundaries

Massage Works provides strictly therapeutic services. Any inappropriate behaviour or requests will result in immediate termination of the session without refund and possible refusal of future services.

Website Information

The information provided on our website is for general informational purposes only. While we strive to keep all content accurate and up-to-date, we make no representations or warranties regarding the completeness, accuracy, reliability, or availability of this information.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only and do not constitute an endorsement of the content or practices of these websites. We have no control over the content and practices of these websites and accept no responsibility for them.

By using our services or visiting our website, you acknowledge that you have read, understood, and agree to this disclaimer.

This disclaimer was last updated on 6 April 2025.